Privacy Policy

1. Who we are

KEANA International Recruitment Pvt. Ltd. provides recruitment and candidate-support services. Our office is B/H Navjivan Uttar Buniyadi High School, Sundra, Petlad, Anand – 388150, Gujarat, India.

2. Information we may collect

Depending on the service and stage of recruitment, we may collect information such as identity and contact details, address, date of birth, education, employment history, skills, CV/resume, photographs, passport and other identification details, application information, employer/job details, visa or work-permit information, travel/joining information, documents you provide, communications, payment/transaction records and candidate-portal account or activity information.

Our website may also receive technical information such as IP address, browser/device information, security logs and website usage information. Cookies or similar technologies may be used where applicable.

3. Why we use information

We may process information to manage applications and candidate records; communicate with candidates and employers; assess or coordinate recruitment; support documentation, visa, travel and joining processes; administer payments and records; operate the candidate portal; prevent fraud and protect security; respond to enquiries; meet legal, accounting or regulatory requirements; and maintain or improve our services.

4. Sharing of information

Where reasonably necessary for recruitment or related services, information may be shared with prospective or confirmed employers, authorized service providers, professional advisers, travel or documentation providers, and relevant government, embassy, immigration, visa or other authorities. We may also disclose information where required or permitted by law or to protect legitimate rights and security.

We do not sell personal information as a business model.

5. International transfers

International recruitment can require information to be sent to organizations or authorities outside India, including in a destination country. We take reasonable steps appropriate to the circumstances when handling such transfers.

6. Candidate Portal and account security

If you receive Candidate Portal credentials, keep them confidential and do not share passwords or one-time security codes. Contact KEANA promptly if you believe your account or documents may have been accessed without authorization.

7. Data security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. No website, email or electronic storage method can be guaranteed to be completely secure.

8. Retention

We retain information for as long as reasonably necessary for recruitment, candidate support, contractual, accounting, legal, dispute-resolution, fraud-prevention and record-keeping purposes. Retention periods may differ depending on the type of information and applicable requirements.

9. Your requests and choices

Subject to applicable law and legitimate record-keeping requirements, you may contact us to ask about personal information we hold, request correction of inaccurate information, or raise a privacy concern. Some information may need to be retained where required for legal, accounting, contractual, fraud-prevention or dispute purposes.

10. Third-party services and links

Our website may link to or use third-party services such as maps, messaging, email, analytics, hosting or other service providers. Their handling of information may be governed by their own privacy terms.

11. Children's information

Our recruitment services are not intended to knowingly solicit applications from children who are not legally eligible for the relevant employment process. If you believe information has been provided inappropriately, contact us.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices or applicable requirements. The latest version published on this website will show its updated date.